Privacy Policy

1. Scope

This Policy applies to personal data processed by The Madras Wallstreet Growth Consulting (operating as “tmwgc.”, “we”, “us”, or “our”) when you visit our website, book a consult, email us, engage our Labs or Studios services, or otherwise interact with us.

It does not cover third-party websites, apps, or platforms we link to (including Calendly, analytics, advertising, or social platforms); those services have their own privacy notices.

2. Data we collect

Depending on how you interact with us, we may collect:

• Identity and contact data — name, email, phone number, company, role, and similar details you provide
• Consult and booking data — preferred times, meeting notes, goals you describe, and scheduling metadata
• Project and delivery data — briefs, assets, credentials you share, feedback, and correspondence needed to perform services
• Billing data — invoicing details, payment references, and tax information as required (payment card data is typically processed by payment providers, not stored by us in full)
• Technical data — IP address, device/browser type, approximate location derived from IP, pages viewed, and similar logs when you use our site
• Communications — emails, messages, and call notes related to enquiries or engagements

3. How we collect data

We collect data directly from you (forms, email, consults, project collaboration), automatically through cookies or similar technologies on our site (where used), and from service providers that support booking, hosting, analytics, or communications when you interact with those tools in connection with us.

4. Why we use your data

We use personal data to:

• Respond to enquiries and schedule consults
• Prepare proposals and deliver Labs / Studios services
• Manage billing, accounting, and legal compliance
• Operate, secure, and improve our website and practice
• Send service-related messages about your engagement
• With your consent or as otherwise permitted, send occasional updates about our work — you may opt out of marketing at any time

5. Legal bases

Where applicable privacy laws require a legal basis, we rely on one or more of: performance of a contract or steps prior to contract (consults, proposals, delivery); legitimate interests in operating a consulting practice and securing our systems (balanced against your rights); compliance with legal obligations; and consent where we ask for it (for example, certain cookies or marketing).

6. Sharing and processors

We do not sell personal data. We may share data with trusted processors who help us operate, such as:

• Scheduling tools (for example, Calendly) when you book a consult
• Email, workspace, and cloud storage providers
• Hosting, analytics, and security providers for our website
• Accounting, banking, and payment providers for invoicing
• Specialists or contractors engaged to deliver part of your project, under confidentiality obligations
• Professional advisers or authorities when required by law or to protect rights and safety

7. International transfers

We are based in India and may use processors in India or other countries. Where data is transferred across borders, we take steps appropriate to the context (contractual protections, reputable providers, and minimisation) so that your information remains protected in line with this Policy and applicable law.

8. Retention

We keep personal data only as long as needed for the purposes above, including to meet legal, accounting, or dispute-resolution requirements. Consult enquiries that do not convert may be retained for a limited period for follow-up and record-keeping, then deleted or anonymised. Client project records are retained for the life of the relationship and a reasonable period afterward as required for professional and legal records.

9. Security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or alteration. No method of transmission or storage is completely secure; please use strong unique passwords for any client access we provide and notify us of suspected incidents promptly.

10. Cookies and similar technologies

Our site may use essential cookies required for basic operation and, where enabled, analytics or preference cookies to understand usage and improve the experience. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

11. Your rights

Subject to applicable law (including India’s Digital Personal Data Protection Act, 2023, where it applies), you may have rights to access, correct, update, or erase personal data we hold about you; to withdraw consent where processing is consent-based; and to complain to a relevant data protection authority.

To exercise these rights, email tmwgc.india@gmail.com with enough detail for us to verify your request. We may need to retain certain information where legally required or for legitimate ongoing purposes (for example, completed invoices).

12. Children’s data

Our services and website are directed to businesses and professionals. We do not knowingly collect personal data from children. If you believe a child has provided data to us, contact us and we will take appropriate steps to delete it.

13. Changes to this Policy

We may update this Privacy Policy periodically. The Effective date at the top of this page will be revised when changes are posted. Material changes will be highlighted on this page or communicated where appropriate.

14. Contact

Privacy questions and requests: tmwgc.india@gmail.com. The Madras Wallstreet Growth Consulting — Madras (Chennai), India.